Over the course of nearly 10 years of producing high-value content for major healthcare brands, we've found we can deliver the best product and highest-quality service by operating in an organized and efficient manner. To accomplish this, we follow a standard set of processes for each project. The process begins when you send us your Creative Brief (see below) and continues with:
- A complimentary phone or Zoom conference to learn more about you, your organization, and your content needs
- A written proposal of services to be provided, with multiple options you can choose from for us to work together
- A detailed contract based on the accepted proposal, with all documents signed electronically in advance of the project’s kick-off
- A kick-off conference via Zoom that includes all relevant stakeholders to discuss project parameters and details, obtain required background information, create a project timeline and set mutual expectations
- Weekly 15-minute Zoom conferences with relevant stakeholders to apprise you of the project status, resolve questions or issues and generally touch base
- Delivery of materials in accordance with the mutually agreed-upon timeline
- Prompt turnaround of revision requests within 48 hours during the regular business week
- Invoicing on the schedule specified in the contract
By adhering to this process, we can serve each of our clients as if they were our only client. That type of personalized service is always our goal.
Find out how easy and affordable it can be to outsource your content writing and strategy needs!
- Download this creative brief (below) or fill it out using the interactive form (also below).
- Return the document to us by email or submit the interactive form at your convenience.
- Soon after receiving your form, we'll be in touch to set up the introductory conference with you and your team.